RETURNS & EXCHANGES

Return Policy

At Svart Studio we want you to be completely satisfied with your
purchase. If you are not satisfied with your purchase for any reason, you can
return or exchange the items according to the guidelines below.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

Items must be returned within 14 days of the delivery date.

Items must be unworn, unwashed, and in their original condition
with all tags attached.

Items must be in the original packaging.

3. Return Process

To initiate a return, please follow these steps:

5. Refunds

Once your return is received and inspected, we will send you an
email to notify you that we have received your returned item and the
status of your refund.

Approved returns will be processed, and a credit will automatically
be applied to your original method of payment within 3-5 working days.

Shipping costs are non-refundable.

6. Exchanges

We only replace items if they are defective or damaged. If you need
to exchange an item for the same item, contact our customer service team
at hello@svartstudio.co.uk

If you want to exchange an item for a different size or colour,
please follow the return process and place a new order for the desired
item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us
immediately at hello@svartstudio.co.uk. Provide your order number, details of
the defect, and, if possible, photos of the damage. We will arrange for a
replacement or refund.

8. Contact Information

If you have any questions about our return policy, please contact us at hello@svartstudio.co.uk